iPhone App Developers Gripe About Payment Delays and Dismal Customer Service

Are iPhone app developers getting paid on time from Apple? Not all of them. On this iPhone developer forum , there are numerous threads from developers who are complaining about delays in payments for January and not being paid the amount of money the developers are in fact due from sales. And we've received one complaint directly from an iPhone app developer that Apple is late on its payments for January. Apple's contract, which is embedded below, says that payment will be made to developers within 45 days of the end of the month. That would have been a week ago. Developers are expressing a number of gripes with Apple that extend beyond just being paid on time. We also hear (and read) that reaching Apple by phone is a complete nightmare. Emails to Apple go unanswered and customer service reps put developers on hold for 30 minutes to an hour and sometimes hang up on callers after they've waited to speak to an agent. Email seems to work best.
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