(DGIwire) – For many companies, the task of hiring the right people for the right positions is a little like driving a car—only noticeable when something goes wrong. Since many small companies tend to struggle with the distinct challenges associated with human resources, business owners often outsource their HR department to a staffing agency.
A crucial first step is understanding what a staffing agency does. A staffing agency is an organization that matches job candidates to a business’s job openings. When a company agrees to work with an employment agency, the agency first evaluates the business, noting the organization’s goals, company culture and open positions. Then the staffing firm will research its candidate pool to find potential matches for the business. If requested by the client, a background check will be completed by the staffing firm as well, provided that the company does the same for hires they make independently.
Here are four circumstances in which it makes sense to work with a recruiting firm:
- The company is undergoing significant changes. While rapid growth is good for a company, it can mean a shortage of people in-house who are capable of handling a brand new set of tasks that result from the changes, according to a recent article on BusinessNewsDaily.com. “Whenever a business is going through change—good, bad or neutral—it makes sense to check in with a staffing agency to ensure that any personnel needs can be filled as they arise,” says Rebecca Cenni-Leventhal, founder and president of Atrium, a staffing and contingent workforce solutions firm.
- Trouble filling a job opening. Job postings don’t always bring in the best candidates, according to the BusinessNewsDaily.com article. If the quality and volume of candidates from a job ad aren’t up to snuff, a staffing agency can evaluate a business in depth and find the perfect candidates for niche positions.
- Not enough time to devote to hiring. Hiring new staff is a serious time commitment, BusinessNewsDaily.com notes: reviewing resumes, contacting prospective candidates, holding interviews, etc. A staffing agency can assume these tasks and ensure the company owner only comes in contact with the very likeliest of candidates.
- Uncertainty about the need for full-time staff. It can be hard to distinguish between a need that should be filled by full-time employees and one that would be better suited to temporary workers, com says. Staffing services can help small business owners make that distinction, saving them time and money.
“For many small businesses, hiring isn’t an organized process, which can lead to high rates of employee turnover,” Cenni-Leventhal adds. “Working with an external staffing agency can be the ideal solution to handle all of the human resources-related challenges that can arise during the course of growing a company.”